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Visit Wales Gold Award
Visit Wales Gold Award for Holcombe House
We were thrilled to receive a Gold Award from Visit Wales at fhe beginning of 2013, again in 2014,2015 and 2016 and are delighted to once again receive this prestigious accolade for 2017.
"The Gold Award rewards outstanding quality, exceptional comfort and hospitality in the serviced sector in Wales. The award also recognises businesses that have been successful in a Mystery Shopper exercise to test their customer interaction skills. Each and every one of the Gold Standard businesses achieved high quality scores in their most recent quality grading assessment undertaken by our Grading Assessors, and this has been confirmed through rigorous mystery customer testing."
Only 4% of Hotels and guest houses achieve the award and we are delighted that we have been a recipient for FIVE consecutive years.
We are also delighted to have been awarded a TripAdvisor 2016 Certificate of Excellence Award. This accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.